Under this policy, the insurer pays for medical or repatriation expenses following the insured's accident or illness during the stay abroad, and the assistance centre mediates and coordinates the relationship between the client and the hospital.
In order to draw up health insurance policies for travelling abroad, the following insurance risks are determined and insured:
Health insurance can be concluded by any person who is temporarily travelling abroad and residing in the territory of the Republic of Moldova. The insurance period can be from one day to one year.
If one of the insured events occurs, the first thing to do is for the client/insured to contact the assistance centre on the telephone number marked with red colour on the insurance policy and explain the circumstances of the accident or illness. The assistance centre will direct the insured to the nearest hospital or authorised health institution that can help in the case presented, or if he/she has already consulted a doctor, to contact the assistance centre as soon as possible to report the case. Once the case has been reported to the assistance centre, the client's health costs will be covered by the assistance centre. If the client bears any of the costs by himself/herself, they will be reimbursed on the basis of cheques, prescriptions and the diagnosis issued by the doctor and subsequently submitted to the Insurer on return to the Republic of Moldova. The client will have to submit the necessary documents to the offices of the Insurance Company within 30 days of his/her return to the country.